ECG uses contact forms, scheduling tools, website chat, and phone workflows to respond to project inquiries and prepare better production conversations.
Information may include your contact details, company, project notes, source page, appointment details, and call or chat transcripts when those tools are used with notice or consent.
ECG uses this information to follow up, qualify project needs, schedule conversations, improve service, and keep a clear record of communication. ECG will run formal legal review before production launch.
Staff and admin workflows are intended to keep editorial actions, page repair interviews, lead records, and publishing decisions auditable. Sensitive facts, public claims, pricing, rights, testimonials, redirects, and legal-risk changes require appropriate review before they become part of the public website.